Privacy Policy

Last Updated: 2024 Jun 27

At IP Security, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you use our services.

1. Introduction

IP Security ("we", "our", or "us") is a SaaS product that provides brand protection services, including the discovery and takedown of copyright and trademark violations. This Privacy Policy applies to our users (both visitors and clients), as well as any data collected through our web crawling activities.

2. Data Collection

2.1 Data Collected from Users

• Personal Information: We collect personal information such as your name, email address, and phone number.
• Payment Information: To process transactions, we collect payment information, which may include credit card details and billing address.
• Company Information: If you represent a business, we collect information related to your company, such as company name and address.
• Documents: We may collect documents that confirm your rights to intellectual property, such as trademark certificates or copyright registrations.

2.2 Data Collected through Crawling

• Search Engine Results: Our crawling bots collect search engine results relevant to your intellectual property.
• Public Web Content: We collect data from publicly accessible web pages, social network posts and marketplace listings.
• Domain Registry Information: We collect registration data to identify the ownership of domains that may be infringing on your intellectual property.

3. Data Use

3.1 Use of User Data

• Billing: We use your payment information to process transactions.
• Product Improvements: We analyze user data to improve our services.
• Marketing: With your consent, we may use your contact information for marketing purposes.
• Customer Support: We use your data to provide customer support and respond to inquiries.

3.2 Use of Crawled Data

• Information Extraction: We extract key information from the data we crawl to identify potential infringements.
• Matching with Customer Assets: We automatically match crawled data with the intellectual property assets you provide to identify potential violations.

4. Data Sharing

4.1 Sharing with Third Parties

• Payment Processors: We share payment information with payment processors to complete transactions.
• Marketing Tools: We may share your contact information with third-party marketing tools, but only with your consent.

4.2 No Sale of Data

We do not sell your personal data to third parties.

5. Data Storage and Security

5.1 Data Storage

User data is stored on AWS servers located in the US and EU regions.

5.2 Security Measures

We implement industry-standard security measures, including encryption and access controls, to protect your data.

5.3 Data Retention

We retain user data for up to three years unless a longer retention period is required by law.

5.4 Data Breach Response

In the event of a data breach, we will notify affected users as required by law and take appropriate steps to mitigate the impact. We recommend establishing a formal incident response plan, which should include notification timelines and recovery procedures.

6. User Rights

6.1 Access, Correction, and Deletion

You have the right to access, correct, and request the deletion of your data. These actions can be performed through your personal control panel.

7. Cookies and Tracking

We use cookies for analytics, advertising, and essential services.
You can opt out of analytics and advertising cookies through your account settings.
Our detailed cookie policy is explained at https://ip.security/cookie-policy

8. Third-Party Services

8.1 Third-Party Service Providers

We use third-party services to analyze user behavior. These services may have access to user data but are bound by strict data protection agreements.

8.2 Crawling Services

Our web crawling activities do not involve third-party access to customer data.

9. Compliance with Laws and Regulations

Given our global operations, we strive to comply with major data protection regulations, including the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA) in the US.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@ip.security.

11. Policy Updates

We may update this Privacy Policy from time to time. Please review this policy located at https://ip.security/privacy-policy periodically for the latest information.

12. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.